Privacy Policy

VisionMate is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, VisionMate. Please read this privacy policy carefully.

1. Data Protection Officer (DPO)

Our Data Protection Officer (DPO) is responsible for overseeing questions regarding this privacy policy. If you have any questions about this policy, including any requests to exercise your legal rights, please contact our DPO using the details set out below:

Name: Samantha Rivera

Email: mounirhani.histoire@gmail.com

2. Data Collection and Usage

VisionMate does not collect or store your personal data. We use the device's camera and access photos for the core functionalities of QR code scanning, generation, and OCR recognition. No data is transferred to our servers.

Third-Party Platforms

We may use third-party platforms, such as attribution platforms, data analytics platforms and Firebase, to understand user behaviour and improve our services. These platforms may collect anonymous data such as usage statistics and application performance data. This data is not linked to any personally identifiable information.

Details are provided below:

Platforms may collect data such as unique identifiers, Google Ads IDs, referrers, etc. This information is primarily used to analyse the channels from which users originate. This analysis helps us optimise our marketing campaigns and ensure effective allocation of resources, thereby improving overall user acquisition and retention results.

We share some information with our data analytics platform, such as data on unique identifiers, packet names, log IDs and times. This data is used to gain insights into user interactions while using the application, helping us identify and analyse user usage patterns and preferences. These insights are critical for optimising application functionality, improving user experience and developing new features.

We share application performance data with Firebase, including crash reports and other relevant information. This data enables us to locate and resolve crashes or other faults in a timely manner.

Through our cooperation with these platforms, we are committed to continuously optimising and improving the overall performance of our applications and user satisfaction while safeguarding user privacy.

3. User Rights

You have the right to opt-out of sharing or selling your personal data. Since VisionMate does not collect personal data, there is no data sharing or selling to opt-out of. However, if you use third-party services within the app that collect data, you can manage your preferences directly with those services.

As VisionMate does not collect personal data, there is no data retention by us. If you interact with third-party services that collect data, their retention policies will apply. We recommend reviewing their privacy policies for detailed information.

As VisionMate does not collect personal data, we do not hold any data for you to request access to. If you have interacted with third-party services within the app, please contact them directly to request access to your data.

If you believe that any personal data collected by third-party services within the app is inaccurate or incomplete, you have the right to request a correction from those third-party providers.

You have the right to know if your data is being shared. VisionMate does not share your personal data. If third-party services within the app collect data, please refer to their privacy policies to understand their data sharing practices.

You have the right to know if your data is being sold. VisionMate does not sell your personal data. For third-party services that might collect data within the app, please review their policies regarding data sales.

Since VisionMate does not collect personal data, we do not have data to delete upon request. If you wish to delete personal data collected by third-party services, you will need to contact those providers directly.

If you believe that your data protection rights have been infringed, you have the right to lodge a complaint with a supervisory authority in your country or region.

The processing of any personal data by third-party services within VisionMate is based on the need to perform the service or contract with you (e.g., providing core functionalities like QR code scanning) or on the legitimate interest to improve the user experience and ensure app security. We recommend reviewing the privacy policies of these third-party services for more detailed information on their legal basis.

4. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

5. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer (DPO) at the contact information provided above.